This Privacy Policy explains how Structiva Technologies (“Structiva”, “we”, “us”) collects, uses, shares and protects personal data when you visit this website, contact us, apply for a role or engage our services. We process personal data in accordance with the Data Protection Act, 2019 of Kenya and its regulations.
1. Who we are
Structiva Technologies is an enterprise technology and systems engineering company registered in Kenya, with its head office at 14 Riverside Drive, Westlands, Nairobi, Kenya. For the purposes of this policy, Structiva is the data controller for personal data collected through this website. Where we process personal data on behalf of our clients in the course of delivering services, we act as a data processor under the terms of our agreements with those clients.
2. Personal data we collect
- Contact details you provide, such as your name, organisation, job title, work email address and telephone number.
- The content of enquiries, messages and correspondence you send to us.
- Recruitment information you submit, such as your CV, qualifications and employment history.
- Technical information collected when you use the website, such as device type, browser, pages visited and approximate location, gathered in aggregated, privacy-preserving form.
3. How we use personal data
- To respond to enquiries and requests for consultations, proposals or demonstrations.
- To deliver, manage and support the services we provide to our clients.
- To assess applications for employment and manage recruitment.
- To operate, secure and improve this website.
- To meet our legal, regulatory and contractual obligations.
4. Lawful basis for processing
We process personal data on the basis of your consent, the performance of a contract or steps taken at your request before entering into a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
5. Sharing personal data
We do not sell personal data. We share it only with service providers who support our operations, such as hosting, email and analytics providers, under contracts that require them to protect it; with professional advisers; and with authorities where the law requires it.
6. Transfers outside Kenya
Some of our service providers may store or process data outside Kenya. Where this happens, we ensure that appropriate safeguards are in place as required by the Data Protection Act, 2019.
7. Data retention
We keep personal data only for as long as necessary for the purpose for which it was collected, including to satisfy legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
8. Security
We apply technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure, including access controls, encryption in transit and the principle of least privilege.
9. Your rights
Under the Data Protection Act, 2019, you have the right to:
- be informed of the use to which your personal data is to be put;
- access your personal data held by us;
- object to the processing of all or part of your personal data;
- request the correction of false or misleading data;
- request the deletion of false, misleading or unlawfully processed data; and
- receive your data in a portable format where applicable.
To exercise these rights, contact our legal and data protection team at legal@structiva.co.ke. If you are not satisfied with our response, you may lodge a complaint with the Office of the Data Protection Commissioner.
10. Cookies and analytics
This website uses privacy-preserving analytics to understand aggregate usage. It does not use advertising cookies or build individual profiles for marketing.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
12. Contact
For privacy and data protection matters, write to Structiva Technologies, 14 Riverside Drive, Westlands, Nairobi, Kenya, or email legal@structiva.co.ke. You can also call +254 1184 189 159.